DMCA Policy

1. Overview

PromptVan respects the intellectual property rights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), we will respond promptly to notices of alleged copyright infringement that are reported to our designated agent. If you believe that your copyrighted work has been copied or made available on PromptVan in a way that constitutes copyright infringement, please follow the procedure outlined below.

2. Filing a Takedown Notice

To file a DMCA takedown notice, please provide the following information in writing to our designated agent:

1. Your identity - Your full legal name, mailing address, telephone number, and email address.
2. Description of the copyrighted work - A description of the copyrighted work that you claim has been infringed. If multiple works are involved, a representative list is acceptable.
3. URL of the infringing content - The specific URL(s) on PromptVan where the allegedly infringing material is located. Please be as precise as possible so we can locate the content.
4. Statement of good faith belief - A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
5. Statement of accuracy - A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.
6. Signature - A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.

3. Where to Send Notices

Send your DMCA takedown notice to our designated agent at dmca@promptvan.com. Please include "DMCA Takedown Notice" in the subject line.

4. Response Timeline

Upon receiving a valid DMCA takedown notice, we will follow this timeline:

• Within 24 hours - We will acknowledge receipt of your notice via email.
• Within 48–72 hours - We will review the notice and, if it is valid and complete, take appropriate action. This typically includes temporarily suspending access to the reported content.
• Notification - Both the complainant and the user who posted the content will be notified of the action taken.

5. Counter-Notice

If you believe that your content was removed or disabled as a result of mistake or misidentification, you may file a counter-notice. Your counter-notice must include:

1. Your name, address, and telephone number.
2. Identification of the material that was removed and the URL where it appeared before removal.
3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
4. Your consent to the jurisdiction of the federal court in your district (or, if outside the US, any judicial district in which PromptVan may be found).
5. Your physical or electronic signature.

Counter-notices must be submitted within 10 business days of receiving the takedown notification. Upon receiving a valid counter-notice, we will forward it to the original complainant. If the original complainant does not file a court action within 14 business days, we will restore access to the removed content.

Repeat Infringers

In accordance with the DMCA and our own policies, PromptVan will terminate the accounts of users who are found to be repeat infringers. A user who receives three or more valid DMCA complaints will have their account permanently banned from the Service.